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At INNOVATION DEPO, we strive to provide the best products and customer service. If you are not completely satisfied with your purchase, we offer a flexible return policy to ensure your satisfaction.

1. Returns and Exchanges: 1.1. Eligibility: To be eligible for a return or exchange, the product must be in its original condition and packaging, along with all accessories and documentation included. 1.2. Timeframe: You may return or exchange a product within [14] days from the date of purchase. 1.3. Proof of Purchase: A valid proof of purchase, such as a receipt or order confirmation, is required for all returns and exchanges.
2. Non-Returnable Items: 2.1. Certain products may not be eligible for return or exchange due to hygiene reasons or software licensing restrictions. These may include, but are not limited to, opened software, consumables, and personalized/customized items. 2.2. In case of non-returnable items, the product description and packaging will clearly indicate their non-returnable status.
3. Return Process: 3.1. Contact our customer service team by E-Mail : Support@innovationdepo.com to initiate the return or exchange process. Provide details of the product and reason for return/exchange. 3.2. Once your request is approved, you will receive instructions on how to proceed with the return/exchange. 3.3. Ensure that the product is securely packaged to prevent any damage during transit.
4. Refunds: 4.1. If you are eligible for a refund, it will be processed using the original payment method within [3-5] business days after the returned product is received and inspected. 4.2. Refunds will include the cost of the product, excluding any shipping or handling charges.
5. Exchanges: 5.1. If you prefer to exchange a product, please specify the desired replacement item when initiating the return process. 5.2. Exchanges are subject to product availability. If the requested replacement is unavailable, we will offer alternatives or provide a refund.
6. Damaged or Defective Products: 6.1. In the rare event that you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a return, exchange, or repair based on the specific circumstances.
7. Store Credit: 7.1. In certain cases, instead of a refund, we may offer store credit for the returned product. Store credit can be used for future purchases at INNOVATIONDEPO.COM.
8. Return shipping charges: customer is responsible for return shipping charges.
9. Customer is responsible for rturn packageing and return shipping charges.

Please note that this return policy is subject to change without prior notice. We recommend reviewing our policy at the time of purchase or contacting our customer service team for any specific inquiries regarding returns or exchanges.

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